Jul 26, 05:00 CEST
Resolved - Identified - a server node switched to an erroneous time, resulting in some events and action having a wrong timestamp
Monitoring - A fix is implemented and we are assessing the impact of the incident
Jul 24, 09:56 CEST
Identified - We are currently in the process of migrating our Phone system, availability and call quality may be disrupted. We have identified the root cause and we are working on it.
THIS IS A SCHEDULED EVENT Jul 29, 20:00 CEST - Jul 30, 00:00 CEST
Jul 20, 14:59 CEST
Scheduled - To help with ensuring that we provide the best service possible with the appropriate resources, we are doing a scheduled short-term maintenance on our TeamViewer core systems.
This maintenance may result in a limited availability of our services during this time-period July 29, 08:00 PM - end July 30, 00:00 AM CET.
Running TeamViewer sessions are not affected by limited availability during the maintenance.
THIS IS A SCHEDULED EVENT Jul 18, 08:00 - 12:00 CEST
Jul 4, 17:49 CEST
Scheduled - Our phone system will undergo scheduled maintenance on July 12th, 2023, for a couple of hours in our APAC Region. During this time, our phone lines will be temporarily unavailable as we work to enhance our services.
We apologize for any inconvenience caused and encourage you to seek assistance through our alternative support channels:
Live Chat: Visit our Support page and click on the chat icon in the bottom right corner to connect with a knowledgeable support representative.
Submit a ticket through our online portal, providing details about your issue. Our team will promptly address your concerns.
Community Forums: Engage with our community of users and experts on our forums. Share your questions, insights, and experiences while receiving valuable assistance.
We appreciate your patience and understanding as we strive to improve our services.
THIS IS A SCHEDULED EVENT Jul 12, 15:00 - 19:00 CEST
Jul 4, 17:47 CEST
Scheduled - Our phone system will undergo scheduled maintenance on July 12th, 2023, for a couple of hours in our America's Region. During this time, our phone lines will be temporarily unavailable as we work to enhance our services.
We apologize for any inconvenience caused and encourage you to seek assistance through our alternative support channels:
Live Chat: Visit our Support page and click on the chat icon in the bottom right corner to connect with a knowledgeable support representative.
Submit a ticket through our online portal, providing details about your issue. Our team will promptly address your concerns.
Community Forums: Engage with our community of users and experts on our forums. Share your questions, insights, and experiences while receiving valuable assistance.
We appreciate your patience and understanding as we strive to improve our services.
THIS IS A SCHEDULED EVENT Jul 10, 06:00 - 10:00 CEST
Jul 4, 17:28 CEST
Scheduled - Our phone system will undergo scheduled maintenance on July 10th, 2023, for a couple of hours. During this time, our phone lines will be temporarily unavailable as we work to enhance our services.
We apologize for any inconvenience caused and encourage you to seek assistance through our alternative support channels:
Live Chat: Visit our Support page and click on the chat icon in the bottom right corner to connect with a knowledgeable support representative.
Submit a ticket through our online portal, providing details about your issue. Our team will promptly address your concerns.
Community Forums: Engage with our community of users and experts on our forums. Share your questions, insights, and experiences while receiving valuable assistance.
We appreciate your patience and understanding as we strive to improve our services.
